arlot Casino & Sportsbook Data Care
This page describes what we collect when you use arlot and how we keep that data protected. We take your privacy seriously—your account information, payment details, and betting history are encrypted and stored securely. We do not sell your data to third parties, and we do not share it beyond what is necessary to operate our platform and comply with law.
When you register on arlot, we collect your email, phone number, and identity documents for verification. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction details. When you place bets on Liga 1, Piala AFF, Champions League, or other markets, we log your activity. All of this data is held securely and used only to run your account, settle your bets, and prevent fraud.
Our services are available only where local law permits. We comply with data protection regulations in the jurisdictions where we operate. If you have questions about how we handle your data, this page explains our practices in detail.
What We Collect on arlot
We collect different types of data depending on how you use arlot. When you create an account, we ask for your email address, phone number, and a password. We use your email to send account notifications and password-reset links. We use your phone number for two-factor authentication (2FA) and account recovery.
Before your first withdrawal, we require identity verification. We ask you to upload a government ID (KTP, passport, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. We store these documents securely and do not share them with third parties except where required by law.
When you deposit funds through arlot, we record the payment method, amount, date, and time. If you deposit via DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation from the payment provider. If you use e-wallet or a bank virtual account (mobile banking, local payment, online payment, e-wallet), we receive the transfer details from your bank. We do not store your payment credentials—we only store the transaction record.
When you place bets on football matches, live-dealer tables, slot games, or esports markets, we log your stake, the market you selected, the odds, and the settlement result. We use this data to calculate your account balance, settle your bets, and detect unusual activity that might indicate fraud or account compromise.
How We Use Your Data
We use your data for five main purposes. First, we operate your account—we authenticate your login, process your deposits and withdrawals, and settle your bets. Second, we prevent fraud and money laundering—we monitor for suspicious patterns and verify your identity before large withdrawals. Third, we comply with law—we respond to regulatory requests and maintain records as required by jurisdiction. Fourth, we improve our platform—we analyze usage patterns to identify bugs and improve user experience. Fifth, we communicate with you—we send account notifications, promotional messages (if you opt in), and support responses.
We do not use your data for purposes beyond these five. We do not sell your data to advertisers, data brokers, or other companies. We do not use your betting history to profile you for marketing outside arlot. We do not share your identity documents with anyone except regulators and law enforcement when legally required.
Our arlot Data Protection Policy
Third-Party Processors
We use third-party service providers to operate arlot. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) handle your deposit and withdrawal transactions. Our hosting provider stores our servers and databases. Our email provider sends account notifications. Our analytics provider tracks website traffic and user behavior. All of these providers are bound by confidentiality agreements and are not permitted to use your data for their own purposes.
Our servers may sit outside your jurisdiction. If you are in Jakarta, Surabaya, Bandung, or Medan, your data may be processed and stored in data centres in other countries. We encrypt all data in transit and at rest, so even if a server is compromised, your information remains protected.
Your Rights
You have the right to access your data. You can download your account history, transaction records, and betting activity from your arlot dashboard at any time. You have the right to correct your data—if your email or phone number changes, you can update it in your account settings. You have the right to delete your account and request that we erase your data, subject to our legal obligations to retain transaction records.
You have the right to opt out of promotional emails. When we send you marketing messages about new markets or special offers, each email includes an unsubscribe link. Clicking that link removes you from our mailing list immediately. You will still receive transactional emails (account notifications, withdrawal confirmations, support responses) because these are necessary to operate your account.
Cookies and Tracking
We use cookies to remember your login session and your account preferences. When you log into arlot, we set a session cookie so you don't have to re-enter your password on every page. We use analytics cookies to track which pages you visit, how long you stay, and which games you play. This helps us understand how users interact with arlot and identify areas for improvement. You can disable cookies in your browser settings, but doing so may limit your ability to use arlot.
Key takeaways
- We collect email, phone, identity documents, and transaction data to operate arlot.
- We encrypt all data and store it securely on protected servers.
- We do not sell your data or share it with third parties except where required by law.
- You can access, correct, or delete your data through your arlot account settings.
- We use cookies to remember your session and track usage patterns for improvement.
Contact and Disputes
If you have questions about our privacy practices, you can contact our support team through your arlot account. We respond to data-protection inquiries within 14 days. If you believe we have mishandled your data or violated your privacy rights, you can file a complaint with the data-protection authority in your jurisdiction. We cooperate fully with regulatory investigations and take all complaints seriously.
Our privacy policy may change as we update our platform and comply with new regulations. We will notify you of material changes by email or by posting a notice on arlot. Your continued use of arlot after a policy change constitutes your acceptance of the new terms. This policy was last updated in the current year and reflects our current practices.