arlot Casino & Sportsbook Terms

When you open an account on arlot, you agree to our terms of service. We set out these terms to be clear about what we do, what we expect from you, and how we handle disputes. Our arlot platform operates under jurisdiction-restricted access—our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited.

This page covers account opening, deposits and withdrawals, bonus terms, game rules, and dispute resolution. We speak plainly about our policies so you understand your rights and obligations when you use arlot. If you have questions about any term, our support team is available to clarify.

Account Opening and Your Responsibilities on arlot

To open an account on arlot, you provide your email, phone number, and a password. We verify your identity using government-issued documents—a KTP, passport, or driver's license—and proof of address. This verification (KYC) is mandatory before your first withdrawal and protects both your account and our platform from fraud.

When you create an arlot account, you confirm that you are of legal age in your jurisdiction and that you have the legal right to use our services. You are responsible for keeping your password confidential and for all activity on your account. If you suspect unauthorized access, contact our support team immediately. We recommend enabling two-factor authentication (2FA) on your arlot account for added security.

Your account is personal and non-transferable. You may not share your login credentials, sell your account, or use arlot on behalf of another person. We reserve the right to suspend or close any account that violates these terms or engages in fraudulent activity.

Deposits and Withdrawals on arlot

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet (mobile banking, local payment, online payment, e-wallet). E-wallet deposits settle in seconds; mobile banking transfers typically complete within subject to verification. We do not charge deposit fees; your payment provider may apply their own charges.

When you request a withdrawal on arlot, funds return to your original deposit method. If you deposited via local payment, your withdrawal goes to online payment. If via e-wallet virtual account, back to mobile banking. Withdrawals are subject to account verification and standard review windows. We do not process subject to verificationly, and we do not guarantee a specific processing time. Large withdrawals or unusual account activity may require additional verification, which typically resolves within one business day.

We reserve the right to refuse or delay any withdrawal if we suspect fraud, money laundering, or violation of these terms. We may also freeze your account pending investigation if we detect suspicious activity.

Bonus Terms and Conditions

When we offer bonuses on arlot—welcome offers, reload bonuses, or promotional credits—each bonus comes with specific terms. These terms describe the bonus amount, the wagering requirement (if any), the time limit for use, and any game restrictions. We display these terms clearly before you claim a bonus, and you must accept them to proceed.

Bonuses on arlot are subject to verification. If we detect fraudulent activity or terms violation associated with a bonus, we may cancel the bonus and any winnings derived from it. Bonuses are non-transferable and cannot be withdrawn as cash unless explicitly stated in the bonus terms.

Our arlot Game Rules and Dispute Resolution

All games on arlot—football betting, live-dealer tables, slot games, and esports markets—operate under published rules. We display these rules in each game section so you understand settlement criteria, payout structures, and any restrictions before you place a bet or wager. Settlement on arlot happens automatically once the outcome is determined. For football betting on Liga 1, Piala AFF, or Champions League, settlement occurs after the official match result. For live-dealer games, settlement is instant. For slot games, settlement is immediate after each spin.

If you believe a settlement is incorrect, contact our support team with details of your bet or wager. We investigate disputes and respond within two business days. If we find an error on our side, we correct your account immediately. If we find no error, we explain our settlement decision in detail.

We use certified random-number generation for all games on arlot. Game outcomes are not influenced by your account history, stake size, or previous results. We do not manipulate odds or outcomes. All games are fair and transparent.

Data Protection and Privacy on arlot

When you use arlot, we collect your personal data—email, phone number, government ID, proof of address, and transaction history. We use this data to verify your identity, process your deposits and withdrawals, comply with legal obligations, and improve our platform. We do not sell your data to third parties. We encrypt all data in transit and at rest using industry-standard security practices.

You have the right to access, correct, or delete your personal data. Contact our support team to request these actions. We will respond within 30 days. If you request account deletion, we retain transaction records as required by law, but we remove your personal identifiers from our active systems.

Jurisdiction and Dispute Resolution

Our arlot services are available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, and other supported regions can access our platform. Users in jurisdictions where online wagering is prohibited cannot access arlot, and we block access accordingly.

If a dispute arises between you and arlot, we first attempt to resolve it through our support team. If informal resolution fails, disputes are subject to the laws of the jurisdiction where arlot operates. You agree to submit to the jurisdiction of our chosen courts for any legal proceedings. We do not accept arbitration clauses that override this jurisdiction.

We reserve the right to modify these terms at any time. We notify users of material changes via email or in-app notification. Continued use of arlot after notification constitutes acceptance of the updated terms.